Letting Tenancy Information:

Charges (exclusive of vat where applicable)

  • A refundable holding deposit (up to 1 week’s rent)
  • A refundable tenancy deposit (up to 5 weeks’ rent or 6 weeks’ rent if the annual rent is £50,000 or more)
  • A payment of up to £50 excl VAT to alter the tenancy agreement, when requested by a tenant, or reasonable costs incurred if higher
  • Interest at a rate of 3% above the Bank of England’s base rate, for late payment of rent (which is more than 14 days overdue)
  • A payment of £10 excl VAT for the replacement of a lost key or reasonable costs for replacement of other security devices;
  • Payments associated with early termination of the tenancy when requested by the tenant
  • Payments to service providers in respect of utilities, communication services, TV licence and council tax
  • Other payments, permitted under appropriate legislation, including damages.

Compliance information

We are a member of the–
The Property Ombudsman Limited
property redress scheme

We are a member of the–
UKALA Client Money Protection
client money protection scheme–


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